Safety Guidelines

Your safety is our priority. Learn how to transact safely on NaijaFarmers.

Important Notice

NaijaFarmers is a marketplace platform that connects buyers and sellers. We do NOT process payments or hold funds.

You are responsible for verifying sellers/buyers and ensuring safe payment practices. NaijaFarmers is not liable for any fraudulent transactions.

Available Payment Methods

Bank Transfer

Transfer money directly to the seller's bank account.

Safety Steps:

  • Verify seller's bank details match their registered name
  • Save your transaction receipt/screenshot immediately
  • Upload payment proof on NaijaFarmers within 24 hours
  • Wait for seller confirmation before expecting delivery

Cash on Delivery

Pay with cash when you receive the product.

Safety Steps:

  • Inspect the product before making payment
  • Meet in a public, well-lit location if possible
  • Count and verify cash before handing it over
  • Confirm receipt on NaijaFarmers immediately

Buyer Safety Tips

Check Seller Ratings

Always review seller ratings, reviews, and transaction history before making a purchase.

Save Payment Proof

Take screenshots of bank transfers or payment confirmations. Upload them to NaijaFarmers immediately.

Communicate via Platform

Keep all communication within NaijaFarmers messages. This creates a record if disputes arise.

Verify Product Details

Confirm quantity, quality, delivery date, and all terms before making payment.

Seller Safety Tips

Verify Payment Before Delivery

Always confirm payment has been received in your account before shipping products or releasing goods.

Document Everything

Keep records of all communications, agreements, delivery receipts, and payment confirmations.

Clear Communication

Be transparent about product condition, availability, and delivery timelines to avoid disputes.

Protect Your Information

Never share your bank login credentials, PIN, or OTP codes with anyone claiming to be from NaijaFarmers.

Red Flags - Watch Out For

  • Buyer/seller insists on payment outside NaijaFarmers
  • Requests for immediate payment without proper documentation
  • Too-good-to-be-true prices or deals
  • Pressure to skip platform payment procedures
  • Refusal to provide payment proof or confirmation
  • Asking for personal banking credentials or OTP codes
  • New accounts with no transaction history making large orders
  • Vague or inconsistent product descriptions

If Something Goes Wrong

  1. 1

    Try to Resolve Directly

    Communicate with the other party through NaijaFarmers messages. Most issues can be resolved through clear communication.

  2. 2

    File a Dispute

    If you cannot resolve the issue, file a formal dispute on the transaction page. Provide all evidence (screenshots, receipts, messages).

  3. 3

    Report Fraud

    If you suspect fraud, report it immediately to support@naijafarmers.com. We will investigate and take appropriate action.

Legal Disclaimer

NaijaFarmers provides a marketplace platform that connects buyers and sellers. We do not:

  • •Process or hold payments
  • •Guarantee product quality or delivery
  • •Verify the identity or authenticity of users
  • •Take responsibility for fraudulent transactions

By using NaijaFarmers, you agree to our Terms and Conditions and acknowledge that you transact at your own risk.

Stay Safe, Trade Smart

Following these guidelines will help protect you from fraud and ensure successful transactions.

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Safety Guidelines - NaijaFarmers